Terms & Conditions

About these terms

These terms cover your use of this website and the enquiries, bookings and enrolments you make through it. Specific course and treatment terms shown to you at the point of booking or enrolment also apply, and where they are more specific than this page, they govern.

Information on this site

We keep course durations, prices and treatment details as accurate as we can. Some qualification titles, accreditation routes and awarding-body fees are still being confirmed, and where that is the case the page says so. Nothing on this site should be read as a confirmed accreditation, qualification title or registration until we confirm it with you in writing before enrolment.

Prices and dates may change before you enter into an agreement with us. The price and dates that apply are the ones confirmed to you at booking or enrolment.

Studio bookings

A request sent through this site is a request, not a confirmed appointment. Your appointment exists once we confirm it. Where a deposit applies, the deposit amount and what it counts towards are shown before you pay.

Some treatments require a patch test in advance. If a required patch test has not been carried out in time, we may not be able to proceed with the treatment on the day.

Academy enquiries, Interest List and enrolments

An enquiry or an Interest List entry is not a booking and not an enrolment. Nothing is reserved and no payment is due. It tells us when to run a course next and lets us contact you when a date is confirmed.

An enrolment exists once we confirm your place and any required payment has been made. Entry requirements apply to some courses — including add-on and reduced-duration routes that require a recognised prior qualification. We check certificates before confirming those routes, and we may need to move you to the full route if the evidence does not meet the requirement.

Kits and any external awarding-body registration, assessment or certification fees are separate from training fees unless a page states otherwise.

Online and digital course content

Online courses are paid in full at checkout and access is granted to you personally. You may not share, resell, copy, record or redistribute course materials. Course content, imagery and text on this site remain our property or that of our licensors.

Payments

Card payments are processed by Stripe. We do not store your card details. All prices are in euro. Where a deposit is taken, the balance and when it is due are confirmed to you before your course or appointment.

Behaviour, safety and liability

We may decline or end a treatment or a training session where it would be unsafe, where required disclosures were not made, or where conduct puts other clients, learners or staff at risk. We are responsible for loss caused by our failure to use reasonable care and skill, and we do not exclude liability where the law does not allow it.

Nothing in this policy limits or removes your statutory rights under Irish and EU consumer law, including your rights under the Consumer Rights Act 2022 and the General Data Protection Regulation. Where anything here conflicts with those rights, your statutory rights prevail.

Governing law

These terms are governed by the laws of Ireland and the courts of Ireland have jurisdiction. Questions about these terms go to alexis@auraluxe.ie.